Home > News > New LinkedIn Policy Infuriates Loyal Followers. And they dont care!
8th
Feb 2013

New LinkedIn Policy Infuriates Loyal Followers: How to Overcome Having all your Posts Reviewed

11181_LinkedIn-featured.jpg-200x200

How To Overcome & Fix the Having All Your Posts Reviewed in Discussion Groups on LinkedIn

Once again there’s proof that sometimes the largest companies make the most foolish errors of judgement …and their innocent customers pay the price!

As many LinkedIn users have recently found to their detriment and extreme annoyance, LinkedIn’s new policy that attempts to overcome Spam requires that anyone banished from one Group, has to have all their posts reviewed before they go live in all other Groups they belong to.

Well there is a way to fix this problem, but it is a complete pain – and extremely time consuming – depending on how many Groups you belong to …. and it is certainly no way to thank the many people that loyally followed LinkedIn over the last 4 years.

In fact it leaves me wondering if Social Media sites like this can afford to make such stupid mistakes, and how many mistakes like this it takes before those followers walk away, especially when it is a supposed to be a social media site for professionals and businesses.

This all came about for me as a member of the Linked social network because one Group that I belonged to – and used regularly, started to become overwhelmed by spam. I wrote to the owner of the Group and asked if anything could be done about it. I even offered to volunteer some of my time to help monitor the spam. But my very polite email wnt unanswered. So a month later I sent another polite email asking for confirmation that he had received my first message, explaining how many of the members of the Group were complaining about the uncontrolled spam – and losing interest because of it.

His response was to blacklist me and remove me from the Group.

Disappointed by such an ignorant response, I left it at that. That is until LinkedIn (in all their corporate wisdom) decided in the last month that anyone removed from a Group must of course be a Spammer.

So after 5 years of dilligently contributing to more than 40 Groups, and advocating the use of LinkedIn to all my business associates, I find myself without being able to make a post on any Group without having to have it reviewed by each Groups Owner.

And this is where the problem starts to compound.  As a Group owner myself, I have come to understand and realise that as many as 60% of Group owners start a Group and lose interest after a while. This in effect means that not only will many posts go unreviewed for days, weeks and possibly months – which means it was a waste of time making them in the first place – it also means that any message sent to the Group owner asking to have your posting rights restored, may also go ignored.

And yes …thanks to LinkedIn’s rush to implement this new policy, it means that the only way to fix or overcome this unreasonable penalty is to write a message directly to the owner of the Group which you can do by finding their contact details on the Group Profile page – and then hope like heck they read their messages more than once every six months – and then restore your posting rights.

I have subsequently contacted more than a dozen group owners like myself, only to have them respond “I wondered why this was happening?”

And that’s the second disappointing fact. You would think that if LinkedIn was going to significantly effect the amount of time and effort that it takes to operate a Group on their social media site, the very least they could do would be to notify all of the Group owners explaining this change of policy, and what the ramifications would be. But there’s been nothing, not a word. And that’s really disappointing because LinkedIn growth is somewhat based upon the content being provided by the work of their Group owners. So to totally ignore them is nothing short of taking them for granted.

So LinkedIn, shame on you! Surely there are better and more effective ways of minimizing spam, and surely you could have more regard for those innocent people caught up and penalised by an ill-conceived policy such as this.

 

 

 

 

Linked

Be Sociable, Share!
Tags: , ,

3 Responses

  1. admin says:

    Hi there – I sympathize completely being in exactly the same boat. I started by trying to use their Help/Contact page but they did not even have the courtesy to reply – which evidences a company going out of control because customer service should be at the top of the list for any company that understands the methodology of growing and developing a business.

    I even went about starting to create a completely new profile and found that after joining just a handful of Groups that all those posts were being posted for review too.

    What I have been doing now is sending a message to the owner of each group explaining what has happened, with clear instructions how to restore my posting settings. With some it is working, others not.

    But beyond the pain this is causing many people like us, I feel my hand reaching out for my crystal ball, and here is what I think is going on at LinkedIn.

    1: With the Facebook debacle having taken place and so much money being lost, this puts LinkedIn in a really difficult place. Doing an IPO is no longer a license to print money for those that had invested in them. So what do they do now?

    2: When a company is starting to run out of money – one of the first staff areas that gets cut is customer service. Hence the reason why no replies are ever received from their help desk. This in turns tells a story about a complete lack of middle management supervision.

    3: The decision to use this method of trying to prevent spam is totally ill thought out and idiotic, and just a knee jerk reaction. This indicates that those given the authority and decision-making ability to make such a decision are too young, inexperienced and sufficiently immature to not realize they should be monitoring the effect of their decision, which is something they are certainly not doing. This again reeks of a company employing the wrong people with a shortage of experience.

    4: Having missed on on doing an IPO and securing that inflow of funds, they are stuck with no real way of monetizing themselves. There’s not enough money in advertizing, and huge numbers of users that would quit LinkedIn if they were forced to pay to stay a member. So LinkedIn is really stuck inbetween the rock and the hard place. You can see from some of the changes they are trying to make that they are looking for alternatives and options, but as a Group Owner on LinkedIn myself, I can tell you they are overlooking some of the most obvious changes that need to be made to improve their offering. And again this smells of very limited business savy and control at the top – and certainly a major gap between management and those on the shop floor.

    To me this all spells our the words IMPENDING DISASTER.

    I remember a giant of the past making many of the same mistakes …. Yahoo. They missed the boat and look what has been happening there.

  2. I am one of the member who was slapped by the policy of Linkedin. I am one of the most searched profile in the year 2012. But now, when I try to post a discussion, everything is going to under review. And most of them are not getting published. I even contacted the group owners. All of them are saying that they didn’t blocked for posting. Even after, I didn’t get back. Now I am looking for a way to get reailize.

  3. […] Click here to read the entire article about this new LinkedIn group kink. […]

Leave a Reply